Purchasing a licence

An invisible hand at your service

An unlimited licence for the Event Track solution is issued and delivered by the manufacturer after receiving an official order for the Event Track solution and the completed "Installation ID" document.

Prices

You may request our price list by completing this web form.

Maintenance and subscription

Basic Maintenance
The manufacturer provides free updates of the product within the purchased product version for the selected operating system. (e.g. V 1.0 customers receive updates V 1.0.1, V 1.0.2, etc.) Updates are used to eliminate bugs and other errors within a reasonable period of time.

Basic Subscription
Users with the Basic subscription will receive all builds and main versions of the product for the selected operating system, which will integrate new functionality developed by the manufacturer as well as those based on user suggestions.

Plus Subscription
Users with the Plus subscription will receive all builds and main versions of the product for the selected operating system, which will integrate new functionality developed by the manufacturer as well as those based on user suggestions.

Plus subscription users enjoy the benefits of direct communication with the manufacturer; they may send 5 e-mails or use up to 3 hours of technical support each year.

Premium Subscription
Users with a Premium subscription will receive all builds and main versions of the product for the selected operating system, which will integrate new functionality developed by the manufacturer as well as those based on user suggestions.

Premium subscription users enjoy the benefits of direct communication with the manufacturer; they may also use up to 2 hours of technical support each month.

All chosen maintenance and subscription options are tied to the selected operating system and equally applied to all purchased or subsequently obtained licences.

Users without the Plus or Premium subscription, and without any other valid maintenance contract, will be charged for all ordered and delivered services according to the valid pricelist of the manufacturer.

Bug reports may only be submitted via this web form.

Installation ID

General company information
Company name:*
Company address:*
Contact person:*
Telephone:
E-mail:*
Information on the server where Event Track will be installed
Name of server:   Operating system:   Operating system:   Cluster with server:
Information on Lotus Notes clients for Event Track end users
Versions of Lotus Notes clients:
Number of Lotus Notes clients:

Fields marked with * are required.